SlotMonster Privacy Policy
Last updated: April 16, 2026
At SlotMonster, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, address, email, phone number, and government-issued ID for identity verification and KYC compliance. Financial details such as payment methods, transaction history, and source of funds are gathered to meet anti-money laundering (AML) obligations under Australian law. We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies during platform use.
How We Use Your Information
Your information is used for account creation, management, age verification, and processing deposits and withdrawals in compliance with Australian gambling legislation. We process data to prevent fraud, monitor responsible gambling, and provide personalised gaming experiences while adhering to the Privacy Act 1988. Additionally, it supports customer service, marketing communications (with consent), and regulatory reporting to bodies like AUSTRAC.
Information Sharing
We disclose personal information only as required by law, such as to regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission under the Casino Control Act 2006. Service providers like payment processors and identity verification services may receive data under strict confidentiality agreements compliant with the APPs. We do not sell your information to third parties.
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, loss, or misuse. Regular security audits and compliance with Australian privacy standards ensure data integrity and confidentiality. In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.
Your Rights
Under the Privacy Act 1988 and APPs, you have the right to access, correct, or delete your personal information, and to withdraw consent for non-essential processing. You may request details on how your data is used or shared, and lodge complaints with us or the Office of the Australian Information Commissioner (OAIC) if your privacy is breached. We facilitate these rights through simple procedures without undue delay.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and prevent fraud in line with Australian privacy laws. You can manage cookie preferences via browser settings, though this may affect site performance. Our cookies support essential operations and responsible gambling monitoring.
Contact Us
For privacy concerns or to exercise your rights, contact our Data Protection Officer. Email us at [email protected].